Teams are set up with a set number of child accounts allotted to them.
There are two ways to increase team size, and one way to decrease the team size.
How To Increase Team Size
Method 1: Use an HTTP Post/Webhook
The first method of increasing a team size is through a CRM automation, using a webhook/HTTP Post.
An example setup automation for a Team Parent user who wants to purchase 5 additional licenses would be:
- The Team Parent user makes a purchase on a unique AccessAlly order form for “5 additional licenses”
- The successful order adds a “5 license increase” tag to the team leader, which is used to trigger a CRM automation
- The CRM automation includes an HTTP Post/Webhook URL to communicate with AccessAlly that the Team Leader should have 5 additional child account slots added to their team.
As long as your automation includes the Webhook URL found in AccessAlly > Teams > Setup > (Select Team Type) > Webhook URL (indicated in the screenshot below), the increase will occur.
Method 2: Manually Increase Through Team Management Options
A second method of increasing team size requires a manual action step. Begin by going to: AccessAlly > Teams > Manage. Here, you can search for the parent user who’s team you’d like to increase.
Then, in the “Change Team Size” section, you can simply type in the number of spots you’d like to add to the team.
How to Decrease the Team Size
Decreasing the team size for a team that already exists requires a manual action step.
Begin by going to: AccessAlly > Teams > Manage. Here, you can search for the parent user who’s team you’d like to decrease in size.
Then, in the “Change Team Size” section, you can simply type in the number of spots you’d like to remove from the team. (To decrease spots, add a negative sign before the number… Eliminating two spots would be typed in as -2)
After clicking the “Change Team Size” button, you will see the new total number of slots available to the team in the upper section (as seen in the screenshot below).