Subscription Product Tags and How They Work

As you set up your recurring payment (subscription) product in AccessAlly, there are several unique tags that should be designated under the Automation tab. When configured properly, these tags will allow you to easily manage & automate your subscription products.

How the Product Tags Work

1. Success Tag

AccessAlly will automatically apply the tag you configure here every time a successful recurring payment is charged. (i.e. If you are setting up a monthly membership product, this tag will be applied monthly when the membership is automatically renewed.)

This tag should be used as a trigger for your CRM automations.

If there is an automation that you would like run every month (like a monthly credit increase), you would use this tag as a trigger for that automation.

2. Failed Payment Tag

AccessAlly will automatically apply the tag you configure here when it cannot successfully charge a recurring payment on the user’s credit card.

This tag should be used as a trigger for your CRM automations.

If you would like an automation to run when a regular subscription payment can no longer be charged to the user (like a Failed Payment email automation), you would use this tag as a trigger for that automation.

3. Revoke Tag(s)

AccessAlly will automatically apply any tags you configure here when told to do so through either of two methods:

  1. When the HTTP Post / Webhook (listed in the automations tab) is run in a CRM automation. You may wish to add this Webhook at the end of a Failed Payment automation, for example.
  2. When you click the Revoke Subscription button in the admin area.

It is recommended that you add any/all revoke tags that are needed to instantly revoke access to the corresponding pages on your site.

4. Stop Tag

AccessAlly will automatically apply the tag you configure here when told to do so via the Cancel or Stop subscription buttons in the admin area.

This tag should be used as a goal / stop tag in your CRM automations, so that an existing sequence is not continued after a subscription is cancelled or stopped..

Updated on July 3, 2018

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