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Your Guide to The AccessAlly Teams Feature

The AccessAlly Teams feature allows you to sell multiple access licenses at once in a single purchase. Each Team has a single “Parent” user, and a designated number of “Child” users. The Parent users have admin control in the sense that they can add or remove Child users, and are responsible for purchasing and cancelling the Team account.

The list of tutorials below will show you how to set up and manage the Teams Feature on your AccessAlly membership site:

How To Set Up Teams Inside AccessAlly

There are three distinct steps you must take to set up your Teams inside AccessAlly:

First, you must configure the type of teams you wish to sell licenses for.
You can configure those settings by following this tutorial: How To Set Up Teams Inside AccessAlly

Second, you must create a “Team Manager” page so that the Team Parent can add (or remove) child user accounts. Learn how in this tutorial: How to Create your Teams Manager Page

Finally, you must create a CRM automation that creates the team and designated the purchaser as the Team Parent user.

How to Manage Your Teams

There are a few different features to help you manage your team licenses successfully.

The first is the “Team Management” area that you have access to as a site admin. Learn how to use this area with the following tutorial: How to Use the Team Management Feature to Make Manual Edits As An Admin

The second is learning how to increase or decrease the size of your teams… helpful if a Team Parent wishes to purchase additional “child account” slots for their team, for example. Learn how to perform these actions with this tutorial: How To Increase And Decrease The Size Of Your Teams

The third management tool you may need will allow you to delete a team inside AccessAlly, in the event that it is necessary to do so. Learn how with this tutorial: How to Delete a Team Inside AccessAlly

If Something Goes Wrong…

In the event that you, as site admin, run into an issue when managing your teams, the Team Log will be extremely helpful to identify when – and where – the trouble happened. Learn how to use this feature here: How to Read the Team Log

Updated on January 19, 2018

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